Frequently asked questions
Everything about Salonora, your salon website and online booking — 42 answers, clear and jargon-free.
General
Salonora is the platform for hair, nail, barber and beauty salons: a professional website with online booking, hosting and support — no technical knowledge required.
We only work for salons — hair, nails, barbers and beauty. We know your industry and what your clients need, not generic templates or disconnected plugins.
Yes. There is a minimum term of one year. After that you can cancel month to month. Clear and fair.
No! We simply show you how it works. If it is not the right fit for your salon? We will be honest about that. We only want happy clients!
Hair salon, nail studio, beauty salon, barbershop, pedicure. If you make appointments with clients, then Salonora is for you!
Yes, absolutely! Salonora is built specifically for the self-employed professional. Whether you work alone or with a small team. It works for everyone!
Yes, there is a minimum contract period of one year. After that it is cancellable on a monthly basis. Fair and straightforward!
We work exclusively for salons. Hair salons, nail studios, barbershops and beauty. We know your industry and know exactly what your clients need!
Signing up takes ten minutes. We do the rest. You do not have to do a thing!
Then you get your money back. No online booking within 30 days? Money back. No questions. That is our promise!
Yes! You set the duration per treatment yourself. The system automatically blocks out the right amount of time in your calendar!
Yes! If you make appointments with clients, then Salonora works for you. Regardless of which treatments you offer!
Get in touch with us. We will look at the best solution for your situation together!
Yes! You decide which treatments you offer. From basic pedicure to medical foot care and spa treatments!
Pricing
Honestly, no. We deliberately charge low prices right now to build the platform together with our clients. Prices will go up in the future. But those who sign up now keep their price. Forever!
Yes, the demo is completely free! There are no hidden costs and you are not committed to anything!
Yes! You decide which treatments you offer, how long they take and what they cost. You are in control!
Great question! We deliberately charge low prices because we are building the platform together with our clients. We are barely making a profit on it ourselves. But that will change. Those who sign up now benefit from the launch price forever!
Yes! You decide which treatments you offer, how long they take and what they cost. Adding a new treatment later? We will sort that out together!
Technical
No. You configure the booking module to your preferences. We handle setup, hosting and your website — no code required.
Typically within 48 hours after sign-up, once we have your details and preferences.
No, not at all! You watch the demo at your own pace. You decide when you are ready!
No, we will not do that! We send you the demo video. If you want to get in touch after that? Then you take the next step!
No problem! The demo shows you just how simple it is. No technical knowledge needed. Really!
No, you do not! You set up the booking module yourself according to your preferences. That is really all you need to know!
You do not need to be! You set up the booking module yourself according to your preferences. That is really all you need to know!
No problem! Just start with the booking module. Clients can book with you straight away. More clients. Less work. Immediate results!
Yes! Your website works without a fixed address. We clearly state that you visit clients at home or work on location and show which areas you cover!
Yes! Qualifications and certificates build trust with new clients. We make sure they are clearly visible on your website!
Yes! Certificates and qualifications build trust with new clients. We simply add them to your website!
Yes! Your website works without a fixed address. We clearly state that you visit clients at home and show which areas you cover!
Features
Yes. Set services, duration and pricing so clients book the right treatment.
Yes. Clients can express a preference and you schedule per team member with separate calendars.
Yes! After every treatment the system automatically asks whether the client wants to lock in the next appointment straight away. So they always come back!
Yes. Blocked times and manual appointments work alongside online bookings.
Yes! Each stylist gets their own calendar. Clients choose their favourite stylist or the first available. You set it up the way that works for you!
Yes! You decide how many slots you open up for bookings and how many you keep free for walk-ins. You are in control!
Getting started
Then we simply start with the booking module. Want to switch to a complete website later? We will sort that out together!
Yes — and we’re happy to help with small changes. You can update services, copy and availability yourself; we’re here for bigger updates too.
Yes, you can! And if you need a small change? We will simply look at it together. No hassle at all!
No problem! We will help you get started. A few decent photos of your work are more than enough to begin with!