Terms of Service – Salonora
These Terms of Service (“Terms”) apply when you use the website https://salonora.eu, the booking application https://booking.salonora.eu, and related services provided by Salonora (“we”, “us”, “our”). By using our services, you agree to these Terms. If you do not agree, please do not use our services.
Our services
Salonora provides salon websites and online booking. We offer a booking platform where salons can manage appointments and where customers can book services. Our services may include integration with third-party services (such as Google Calendar) as described in our Privacy Policy.
Use of the services
You agree to use our services only in accordance with these Terms and with applicable law. You must not use our services to:
- Violate any law or regulation.
- Infringe the rights of others.
- Transmit harmful, offensive, or illegal content.
- Attempt to gain unauthorised access to our systems or other users’ accounts.
- Interfere with or disrupt the operation of our services.
We may suspend or terminate your access if you breach these Terms or for other legitimate reasons.
Accounts and booking
If you create an account or make a booking through our services, you are responsible for providing accurate information and for keeping your account credentials secure. Bookings are subject to the availability and policies of the salon or organisation you are booking with. Cancellation and refund policies are set by the relevant salon or organisation.
Fees and payment
Where our services or certain features are subject to fees (e.g. subscription plans), the applicable fees and payment terms will be communicated to you before you commit. Payment may be processed by third-party providers (e.g. Stripe). You agree to pay all applicable fees in accordance with the terms presented at the time of purchase.
Intellectual property
The Salonora website, booking application, design, and content (excluding user-generated content) are owned by us or our licensors. You may not copy, modify, or distribute our materials without our prior written permission.
Privacy
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data. By using our services, you consent to the practices described in the Privacy Policy.
Third-party services
Our services may include or link to third-party services (e.g. Google Calendar, payment providers). Your use of those services is subject to their respective terms and privacy policies. We are not responsible for the availability or content of third-party services.
Disclaimers
Our services are provided “as is”. We do not guarantee that the services will be uninterrupted, error-free, or fit for any particular purpose. To the extent permitted by law, we disclaim all warranties, express or implied.
Limitation of liability
To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you have paid us in the twelve (12) months preceding the claim, or such other limit as required by law. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by law.
Governing law and disputes
These Terms are governed by the laws of the Netherlands. Any dispute arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of the Netherlands, unless mandatory law requires otherwise.
Changes to the Terms
We may update these Terms from time to time. We will indicate the “Last updated” date at the top. Continued use of our services after changes constitutes acceptance of the updated Terms where permitted by law. We encourage you to review this page periodically.
Contact
For questions about these Terms, please contact us via the details on https://salonora.eu (e.g. the support or contact email in the footer or in the booking app).